APS Inmate Service

*** Learn how to save money on making and receiving inmate phone calls ***

There Are Many Important Features From The American Phone System (APS)

Inmate Service Offering Inmates Jail Phone Services:

  • Customer service on a 24-hour basis
  • Central system of call processing
  • Complete application is web-based
  • Kill switch for emergencies
  • Blended debit and collect calls
  • Reporting in real time
  • PIN or Personal Identification Number for inmates
  • Provision of customized announcements
  • Web-based seminars
  • Voice over Internet Protocol
  • Web interface based call blocking feature in real time
  • Diagnostics and programming – Remote feature
  • Complete platform for prepaid calling
  • Automated advance payment in real time
  • Kiosk
  • Live call monitoring in real time
  • Advanced billing solutions for inmate phone services
  • Setting call limits based on usage and frequency
  • Protected redundancy switching equipment
  • Voice prompts with multilingual instructions
  • Relevant inmate information can be automatically imported

Advanced Billing Solution for Inmate Calls

APS offers a prepaid billing solution for family and friends of inmates. They can contact APS customer service by phone and create a prepaid collect account. They can do this by credit card, as they accept all major cards such as Visa, MasterCard, American Express and Discover. Other modes of payment are also acceptable, such as by wire transfer, check or phone.

Features for Bank Card Collect

You can increase the collect calls from the phone or telecom service with the use of Bank Card Collect. Bank Card Collect is used by APS professionals for connecting calls, even in the case of international calls that do not allow collect billing contracts. When a caller has no options for payment, they can call using the receiving party’s credit card and the call will be billed to their credit card.

Collect Calling for Making International Calls

NCIC is a comprehensive platform for providing international collect calling for APS. They have a program of revenue sharing with APS. They have direct billing contracts with the important carriers so the operators at APS are able to conduct collect calls made to countries in the UK, such as Scotland, England, and Northern Ireland, as well as calls made to Mexico, Canada and Puerto Rico.  The international calls made by the subscriber will be reported in real time by APS and they can see it on their call detail records. The service from APS is very successful and also quite profitable for the facility.


Ref: http://inmatetelephoneservice.org/aps-inmate-calling-service/

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APS Inmate Service

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